Christopher R. Bope
15148 Red Cedar Drive
Burtonsville, MD 20866
crbope@gmail.com
301-512-3164
EDUCATION
Bachelor of Science - BS, Mechanical Engineering 2013
University of Maryland, College Park MD
Associate of Science - AS, General Studies 2009
Montgomery College, Rockville MD
WORK EXPERIENCE
IT Support Technician 2005 – Present
Regency Furniture, Brandywine MD
-Coordinate a team of seven coworkers to solve daily problems
-Setup up new store locations and/or acquisitions
-Maintain and repair servers, PCs, phones, and other devices
-Setup and Maintain IT helpdesk system and address issues in many locations
-Train new IT Department associates
-Facilitate communication between coworkers
-Instruct remote users in diagnosing and resolving issues
-Instruct employees on technology related tasks
-Communicate with technical service providers
Shift Supervisor / Zamboni Operator 2000 – 2016
The Gardens Ice House, Laurel MD
-Maintain chillers/compressors (ice rink refrigeration system)
-Operate Zambonis (ice resurfacing machines)
-Maintain and repair Zambonis and other equipment for four ice rinks
-Supervise building maintenance, directing a team of associates
-Repair/maintain computers and other electronic equipment
SKILLS AND ACTIVITIES
-Tinkering projects with 3D printers, Arduino microcontroller, and Raspberry Pi
-CAD software experience with Creo Parametric/Solidworks/FreeCAD
-Machine shop experience (lathe, mill, and other equipment)
-Experience with diagnosing and repairing IT hardware, computers, and IP phones
-Experience with Microsoft Windows, Linux, and Mac OS
-Excellent communication skills, able to interface with anyone
-Some experience with coding html, css, php, MySQL, java, and Python
-Off-Road/Dual-Sport/Adventure Motorcycling and Mountain Biking
-Automotive/Motorcycle Repair
-Ice Hockey coaching